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The Ripple Effect

Don Peppers talks about customer satisfaction and word-of-mouth stimulation.

Citing real-life examples, Don goes in depth on the roles that employee empowerment, ownership, and excellence in service play in driving positive word-of-mouth.

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Learn To Do This

Executive Seminars

Social Media Executive Seminars was developed by thought leaders from the corporate, agency and social media worlds for the exclusive purpose of providing strategic, actionable social media insight to senior management teams at the world's leading organizations.

Engage Your Customers

Following on "Social Media Marketing: An Hour a Day," "The Next Generation of Business Engagement" shows you how to connect your business with your customers.

Learn To Use Social Media

With 55 hands-on exercises "Social Media Marketing: An Hour a Day" by Dave Evans will not only keep you busy, it will teach how to use social media to build your business.